Testimonials

What can I say except 5 star service! Been looking for a Mercedes for 6 weeks around dealerships all over the place. Either too expensive, too far, uninterested or just plain lazy. Came across the company accidentally and thought I'd pop over for a quick look and was blown away. Terrific selection of premium makes at the right price. No salesmen running out to pressure you, but approachable and helpful when we had questions. Sat in many different models but fell for a CLS 250 diesel. The held it for me whilst I sold my own car, and we did the deal. Beautifully prepared and explanatory test drive later and I bought it with the minimum of fuss. Can't say too much about Tim and the team. Try them, you won't be disappointed!
Tony Mulcahy, 31 Jul 2024
 
Happy with service and quick turn round
Sam Clemson , 10 Jul 2024
 
Purchased a 2017 Range Rover in March 2024, Had a video call with Stuart & all good, decided to purchase at the agreed price including delivery to my property in Buckinghamshire, some 120 miles from the dealership, on date of delivery all arrived, on time & in excellent condition as per the video call, after a couple of weeks of ownership, the DAB stereo started playing up, rang & spoke to Ikky & Tim about this, Midland have had it back a couple of times as not all present & correct, even left me with an E class Mercedes to use while they diagnosed the fault.....the guys at Midland did not stop until this vehicle was 100% perfect in every way, therefore cannot recommend them highly enough as sales & aftersales was second to none!!!
Kevin Croxon, 04 Jul 2024
 
Fsntastic service could not fault them
Jaci Ayre , 20 Jun 2024
 
Excellent service. Very knowledgable. Great car. Thank you
Carl Barratt , 20 Jun 2024
 
The way it should be!
Great experience and a great team. Smooth transaction primarily helped by the fact that for these guys nothing is too much bother.
Very professional!
Bill Holmes , 14 Jun 2024
 
We had a fantastic experience buying a used Mercedes from this dealership. We dealt with a great guy named Ikky. Nothing was too much trouble for him or the other guys in the dealership. We were left alone to look over the car - there was no pressure from Ikky but he was always available to answer any questions that we had. On the day we took delivery, we had a great handover - the car was so beautifully presented that it felt like we were driving away in a brand new car. We would highly recommend this company, and especially Ikky, to anyone.
Jim W. , 08 Jun 2024
 
Very reliable and trust worthy dealership. Stuart sorted out all my queries. Fully satisfied with the Mercedes C class i purchased.
Muhammad K Nazir, 23 Apr 2024
 
What can i say, by far the best service I have had in over 20 cars and 30 bikes, the gentlemen at midland car group were fantastic, no pushy sales pitch just gave me the key and was left to it.
All three guys were a pleasure to deal with and the car was such a good quality it pretty much sold itself, maybe slightly higher price than a few others I looked at but I was happy to pay the extra premium to deal with such gents and better class car
I would definitely recommend them to people looking for something that bit better than what’s usually on the market.
Rob Codrington, 20 Apr 2024
 
Fantastic dealer. salesman Stuart was very professional, polite and looked after me personally. He had courtesy to pick me at Walsall train station with smile on his face. Highly recommended dealer and everyone who work there.. will do business again.
Mohamed Iqbal Gora, 19 Apr 2024
 
Fantastic dealer. salesman Stuart was very professional, polite and looked after me personally. He had courtesy to pick me at Walsall train station with smile on his face. Highly recommended dealer and everyone who work there.. will do business again.
Mohamed Iqbal Gora, 19 Apr 2024
 
Purchased a 2014 B class Mercedes from them a few days ago, left it a while before submitting my review.
The service I have received as been first class, not being a technophobe I have contacted them a couple of times about various things their help and patience is to be commended. My main contacts have been Stuart and Ikky both great people to deal with. They kindly offered us coffee which was greatly appreciated.
Peter Glover, 18 Apr 2024
 
We have just purchased a BMW Series 7 from this excellent dealership. The customer service we received from Ikky has been excellent. He went above and beyond to make the whole process a pleasant experience, knowledge and communication 100%. We have no hesitation in recommending Midland Car Group in Walsall to anyone wishing to purchase a new car.
Mr & Mrs Collins, 13 Apr 2024
 
First class service from initial discussions with Stuart to the delivery of the car three working days after buying. The car itself (Jaguar XF) was in excellent low mileage condition.
Highly recommended.
David G, 13 Mar 2024
 
Went there last week to have a look and was blown away with their spotless, immaculate selection of cars they had. I found a c220 AGM sport I just had to have....got the key and had a play for as long as I liked, no pressure to sell it to me..needless to say i drove it away a couple of days later very happy...10 out of 10...
Phil Green, 22 Feb 2024
 
Really happy with my new Mercedes coupe. Very professional and friendly service
100% recommend
Kim, 08 Feb 2024
 
saw car online,phoned up.spoke to stewart.got a prelimanary price for my part exchange.drove there.deal done.so impressed that they didnt try to fool me with anything.gorgeous mercedes thank you.
Ken Parry, 30 Jan 2024
 
Really happy with my E class coupe
Very professional & friendly service
100% recommend
Thanks
Kim, 30 Jan 2024
 
Recently purchased a superb BMW X5 SE from Midland Car Group after trawling so many other garages in the Midlands and I absolutely cannot praise the guys enough for their excellent customer service. I met Stu initially who showed me the car and couldn’t do enough for me, really thorough and attentive and without any pressure to purchase.

Stu agreed to hold the car for me so I could return with my wife the next day without any deposit so she could test drive it and to ensure she liked it, upon our return the next day we again met Stu and the team and did the deal, part exchanging our much cherished Mercedes.

A week later we collected the car and again the guys couldn’t do enough for us, I cannot fault anything from start to finish it has been a real pleasure to purchase from them.

I also want to comment on there aftersales service, we had a slight issue with tyre pressure sensors and the ambient lighting all of which was sorted within minutes of dropping the car back.

Knowledge, expertise and customer service is absolutely at the heart of this business, not forgetting Stu’s excellent brew making skills.

Thanks for everything guys.
Stuart & Rebecca Thirlby, 25 Jan 2024
 
Very professional and helpful. Stuart was friendly and answered all of our questions, very knowledgeable. I am very satisfied with the car. Thank you
Jodie, 05 Dec 2023
 
The service that Stuart provided was outstanding. Best car dealer I've ever come across. Will definitely be going back in the future and will recommend to anybody. All cars are of high quality than anywhere else. I'm glad that I have had the pleasure of buying a car from this company.
Jason Mcgee, 01 Dec 2023
 
Very happy with my recent purchase of a mercedes C class. Everything about this company is top class. Staff very helpful and cant do enough for you. Very good quality cars and will definitely be buying from them again.
Jason Mcgee, 24 Nov 2023
 
Bought a C Class Today,Am Delighted With The Car,Travelled From Wrexham To View it And Collect...What Great Service and Communication off These Guys !! An Absolute Pleasure to Deal With and Would Well Recommend...100% !
Darren Evans, 24 Sep 2023
 
I purchased a Mercedes C class estate and I am so happy with it. Tim assisted me with the completion and showed me the many gadgets that the car has. I'm happy to report that I now know each button 😂 Midland car group are fantastic and very friendly and professional. 💯 recommend.
Sarah Larsen, 11 Sep 2023
 
I purchased a 2015 Mercedes E220 Bluetec from Midland Car Group in late July. From the word go, they were excellent, starting with an informative test drive, being very helpful and patient as I navigated selling my previous car on Motorway (first time user of that service), sorting out the part of the purchase price I was financing painlessly and delivering the car to my timescales.

I cannot speak highly enough of Stuart, Tim and Ikky, all of whom I've dealt with at various stages through this process.

Extra kudos to all of them because, when the car was delivered, an engine warning light came on. I took the car for a diagnostic test, which indicated that a NOx sensor needed replacing. Midland Car Group sent a driver to pick it up, gave me a replacement E Class for the week no questions asked, and have just delivered back my car with the problem solved and paid for under warranty.

One very happy purchaser here, I will certainly use MCG again and thoroughly recommend them to anybody else looking for a Mercedes.
Mark B, 21 Aug 2023
 
Brought an A class Mercedes and I am very happy with the car. Stewart was very helpful and very professional. Couldn’t be happier
Ian Vinall, 03 May 2023
 
ust purchased a Mercedes E-Class from them. Could not recommend enough, great service, lovely staff who made the process very easy and enjoyable. Would definitely repurchase from this dealership again. Stuart was very helpful and a credit to the company.
Arsida Mehmeti, 17 May 2023
 
Excellent service, extremely helpful, would deal with again A☆☆☆
Janet Bickley, 01 Jul 2023
 
Brought a lovely mercedes from this dealership this week. The service they provided was the best I've ever experienced. They even helped collecting me so I could pick the car up, which was a 45 min journey. Tim and Stuart was very helpful. Made everything quick and simple. Will definitely be recommending this place to friends.
Richard Jones, 10 Jul 2023
 
Excellent service from start to finish.
Jack Gould, 20 Jul 2023
 
It was an absolute pleasure to buy a car from this company, Stuart and Tim were most helpful with no pressure whatsoever. All the cars are well presented in fact we were spoilt for choice. Would fully recommend, thank you
Rob Leverton, 09 Aug 2023
 
Very pleased with the car I purchased . Very nice cars with Great customer service.
Highly recommended
Terry R, 25 Jul 2023
 
Great service the guys know there trade and was helped from start to finish. i have been so many places but this place the cars talk for themselves you know you are at the right place.
Francis K, 03 Jul 2023
 
We couldn’t be happier with our lovely Mercedes and the quality service we received from everyone at Midland Car Group.

Stuart has always been happy to answer any questions, and nothing is too much trouble. We travelled over 100 miles to see the large selection of Mercedes cars, and it was certainly worth the journey. Every effort was made to make the process as enjoyable as possible, without any pressure to buy. A much better experience than I received from my local Mercedes-Benz dealership, who just wanted to push a sale and add-on unnecessary extras. The aftercare is also superb, and the paperwork is very straightforward.

We would recommend to anyone looking to buy a used Mercedes, to make Midland Car Group their first port of call. We look forward to buying from them again in the future.


Anthony, 06 Apr 2023
 
My visit to the guys was purely speculative and I walked away with a car I never even knew I wanted. The selection of cars was fantastic, the way the staff dealt with me was great and fair.....delivery and hand over was a breeze. I will be back of that you can be sure. Thank you very much, I love my new motor.
Jon Cooper, 05 Apr 2023
 
Brought cars from other places but this place is exceptional from start to finish , brought a Mercedes E class. Had minor issue which was sorted out by Tim ,lent me a courtesy vehicle while they repaired mine ,best company I’ve dealt with by far don’t let the minor issue ( only a faulty sensor) put you off buying from these guys.
Ian Mason, 16 Mar 2023
 
Fantastic, I brought my Mercedes from them a couple of weeks ago. They were so helpfull and answered all my questions. Part exchanged my wifes car and was happy with the value etc. Although afer driving it home there was a couple of issues that cropted up. Rang the office and they were so helpfull and sorted out the isses without any fuss.
Will definetely use them again..........................thanks so much for the after service...
Lee Denham, 16 Feb 2023
 
Excellent customer service from initial phone call till I drove my new car away. Everything explained clearly and great after care follow up. Would highly recommend
Mr Bryan Buckley, 24 Jan 2023
 
BIG thank you to " Tim and Stuart " for helping me buying a car today .....Amazing customer service
Highly recommend Midland Car Group
Stanly George, 15 Jan 2023
 
I am very pleased with the car I bought and what great experience.
No hard sale, very friendly sales guys that know the cars they are selling. We will be going back soon to buy the wife a car. Highly recommend.
Martin Buckland, 07 Jan 2023
 
Friendly with good quality cars.
Fair part exchange price for my old car.
Mark K, 19 Nov 2022
 
I'm so delighted with my Mercedes E Class. Being ex Motor Trade I can be a bit fussy however the Team at Midland Car Group were great and the new car has really put a smile on my face. Thank You
Denis Williams
 
Brilliant service, no pressure at all from the sales team, would highly recommend
Teresa O'connor
 
Great experience buying an E Class. As good as buying from a main dealership. Stuart who dealt with me was professional and attentive and Tim was very helpful too. Recommended.
John Edwards
 
what a service all staff could do enough in all my life i have never had service like this brilliant and Stuart well he went above and beyond as did Tim all staff five star thank you and take care.
very kind regards S&A Hodgkinson
Steve Hodgkinson
 
Great car , priced right and the purchasing process and picking of the car was very straight forward. Tim has great knowledge of the Mercedes cars which gives confidence in buying from Midland Car Group
Oni
 
I purchased remotely, and have to say the whole process was simple, friendly and effective. I was sent videos and Tim answered all my questions, and the car (which is beyond my expectations) was delivered on time. A big thankyou from me
L.halstead
 
I am so pleased with my new car, excellent service and such a professional, helpful and friendly gentleman . Would highly recommend. Thank you for all!
Alexandra C
 
Very friendly and helpful. We love our new car Thank you very much
Anne Thomas
 
Excellent and knowledgeable service. Great value for money.
Anonymous
 
Excellent Service - No faults whatsoever - Delivery of the car was perfect - 5 Stars All Round - Thank You!
Sau
 
Great communication throughout made the whole buying process a pleasure as this was a long distance purchase the car was delivered to my door in perfect condition at time and day that fitted in with me.Any questions I had were answered promptly by Ian he also took the time to send extra pictures and videos to put my mind at rest he really went the extra mile and gave 110% I would definitely make a vehicle purchase in the future.
Paul Saffrey
 

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